Healthcare Management Certificate
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Summer start deadline: April 1
Fall start deadline: August 1
Spring start deadline: December 1
Requirements: Associate degree from an accredited institution
Cumulative GPA of a 2.5 on a 4.0 scale for college coursework
Are you aspiring to become a manager with in-depth knowledge of management principles including leadership and management skills that apply to the healthcare setting? The Healthcare Management Certificate will provide you with skills to become a successful health care manager in the workplace.
Courses are offered at both the graduate and undergraduate level, making the program appropriate for those with Associate degrees as well as Baccalaureate degrees. The curriculum consists of 13 credit hours of healthcare management courses and includes a one credit-hour field experience. All students will take a course in management theories, concepts and skills, human resources management and the field experience. Students also will choose courses from legal issues in healthcare, healthcare economics and healthcare finance and budgeting.
Certificate Program
The Certificate in Healthcare Management is a 13 credit hour course consisting of four, three credit hour courses and a one credit hour field experience. The program can be completed part-time in one year and is designed for completion in two years or less.
Online Course Delivery
The courses are fully online in a convenient 16-week format to accommodate the busy schedules of individuals in the healthcare environment.
Students must have access to a computer, internet and possess word processing abilities utilizing the Microsoft Office Suite of products. Basic computer skills are an inherent requirement for this certificate program. The College utilizes the CANVAS learning management system.
Courses can be taken asynchronously so that all students are not required to be online at the same date or time. Teaching modalities may include, but are not limited to: blogs, wikis, discussion boards and webinars.
Course Descriptions
Demystifying Telehealth
This course provides a general overview of telehealth and the role it can play in providing access to care by connecting communities with necessary resources. This course will explore various services offered via telehealth and the technology used to provide those services. Regulatory considerations, consumer preferences, and perceptions around telehealth will also be discussed.
Healthcare Economics
This course introduces the student to basic principles of healthcare economics including supply and demand, product
markets, employment, payer and price systems, and impact of government or regulatory agencies. Basic principles of
economics will be applied to topics of healthcare costs, access, and payment for service.
Human Resource Management
This course explores issues common to managing human resources in a healthcare setting. Such topics as employee
relations, recruiting/interviewing/hiring, coaching/disciplining/terminating, performance appraisal, conflict
resolution, motivation, benefits and labor laws will be discussed.
Healthcare Finance And Budgeting
This course is designed to develop a basic understanding of finance and budgeting in a healthcare setting. The course
will explore such topics as basic accounting principles, preparation and management of capital and operational
budgets, cost analysis and management, resource management, and strategic planning/forecasting.
Legal Issues of Healthcare Management
This course will examine legal topics in healthcare with a focus on risk management principles and theories guiding
healthcare management. Students will come to understand the application of employment law as it applies to
healthcare settings.
Healthcare Marketing
Students in this course will examine fundamental marketing concepts, such as market research and planning, market
segmentation, the marketing mix, and consumer behavior, within the unique context of the healthcare industry.
Students will evaluate marketing strategies and tactics used by healthcare providers and identify opportunities for
providers to improve their marketing efforts based on industry best-practices as well as the changing needs of their
audiences. Students will also study the legal and ethical aspects of healthcare marketing.
Healthcare Quality
This course focuses on healthcare quality concepts and quality improvement processes. Healthcare quality indicators
will be used as a framework for evaluating quality in healthcare settings. Students will gain knowledge of tools and
models used to improve healthcare quality. The role of accreditation in promoting quality will be examined. Students
will gain skills in evaluating scenarios to determine quality impacts, identifying the sources of errors, making
healthcare quality improvement recommendations, and offering strategies for implementing high quality practices.
Healthcare Management Field Experience
This course offers the student the opportunity to observe and/or participate in the application of healthcare
management principles and skills learned throughout the rest of the curriculum with a manager(s) in a healthcare
setting.
Course Objectives
Upon completion of the program the graduate will be able to:
- Integrate the theories, concepts and skills of management into the healthcare setting.
- Incorporate established principles and guidelines of human resources management into managing in the healthcare setting.
- Role model legal and ethical healthcare management.
- Analyze the impact of healthcare economics on the healthcare industry and the healthcare consumer.
Refine decision making skills related to healthcare finance and budgeting within the healthcare manager’s role.
Admission Requirements
- A completed application
- Associate degree from an accredited institution
- Cumulative GPA of a 2.5 on a 4.0 scale for college coursework
- TOEFL may be required for applicants for whom English is a learned language
